Warranty
Robot stands behind its products with a 5-year warranty against defects in workmanship.
Warranty term: 5 years.
What is covered
Workmanship and manufacturing defects.
Defects in workmanship
Manufacturing-related issues present at the time of purchase
Evaluation and guidance for legitimate product concerns
What is not covered
Normal wear, misuse, and unauthorized modification.
Normal wear and tear
Damage caused by misuse, modification, or accidents
Unauthorized repair or alteration
Issues outside the 5-year warranty term
Claim process
Submit a warranty request.
Contact support with your model, dealer information, a short description of the issue, and any photos or video that help explain it.
- Contact support with your model, dealer information, and a short description of the issue.
- Include photos or video if they help explain the problem.
- Keep proof of purchase available for reference.
- We will review the request and point you to the next step.